Specialist service · AI Chatbots & WhatsApp Agents

AI assistants that answer customers on your website and WhatsApp.

Trained on your own services, prices and policies — they reply instantly, capture leads and pass complex questions to your team.

  • Free discovery call
  • Fixed written quote
  • You own the code
  • Urdu & English

In short

What is an AI chatbot or WhatsApp agent?

An AI chatbot or AI agent answers customer questions automatically using your own information. I build assistants for websites and WhatsApp that use retrieval (RAG) to answer from your documents, collect lead details, book or check orders through your systems, and hand the conversation to a person when needed.

Who this is for

  • Businesses receiving the same customer questions every day
  • Shops and service providers that sell through WhatsApp
  • Schools and institutes answering admission and fee questions
  • Teams that want 24/7 replies without hiring night staff

What you get

Knowledge base set-up

Your FAQs, services, prices and policies organised so the assistant answers accurately.

Website chat widget

A branded chat on your website that works on mobile and desktop.

WhatsApp agent

An assistant on the official WhatsApp Business Platform, using your business number.

Lead capture

Names, numbers and requirements collected and saved to your sheet or CRM.

Actions & tools

Check order status, book appointments or look up records through your systems.

Human handoff

Complex or sensitive conversations are passed to your team with the full context.

Urdu & English

Assistants can reply in English, Urdu or Roman Urdu, matching the customer.

Testing & guardrails

Test questions, refusal rules and conversation logs so you can monitor quality.

How it works

  1. Free discovery call

    We talk on WhatsApp, phone or Google Meet about your goals, users and budget. You get clear next steps — no obligation.

  2. Collect knowledge

    We gather the documents, FAQs and rules the assistant should use — and what it must never answer.

  3. Written scope & quote

    You receive a written scope: pages or screens, features, timeline, milestones and a fixed quote before any work starts.

  4. Build & evaluate

    The assistant is tested against real customer questions and improved until answers are reliable.

  5. Launch & handover

    I deploy to your domain or store account, hand over logins and source code, and show you how to manage it yourself.

  6. Post-launch support

    Bug fixes after launch are included. Ongoing updates, hosting help and improvements are available on a monthly plan if you need them.

Typical timeline

Website FAQ assistant
1–2 weeks
WhatsApp agent with lead capture
2–4 weeks
Agent connected to your systems
4–6 weeks

What affects the price

  • Website, WhatsApp or both
  • Size of the knowledge base
  • Actions and system integrations
  • Message volume and AI model costs
  • Languages and handoff requirements

Tools & technology

  • OpenAI API
  • Claude API
  • Gemini API
  • RAG / vector search
  • Supabase pgvector
  • n8n
  • WhatsApp Business Platform
  • Next.js

Key terms, explained simply

RAG (retrieval-augmented generation)
The assistant first searches your documents, then writes its answer from what it found, which keeps answers specific to your business.
Human handoff
Passing a conversation from the bot to a staff member, with the history included.

Frequently asked questions

What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An AI agent can also take actions — check an order, book an appointment or update a record — using tools connected to your systems.
Will the chatbot give wrong answers?
Answers are grounded in your own content using retrieval (RAG), the assistant is told to say when it does not know, and it is tested on real questions before launch. Sensitive topics can always be handed to a person.
Can the bot reply in Urdu?
Yes. Modern AI models understand and reply in English, Urdu and Roman Urdu, so customers can write the way they normally do.
Do I need the official WhatsApp Business API?
For an automated WhatsApp agent, yes — the official WhatsApp Business Platform is the reliable, policy-compliant route. Meta charges per message depending on category and country, and I help you set up the account.
What are the monthly running costs?
You pay for AI model usage and, for WhatsApp, Meta’s message charges. Both scale with volume; you get an estimate based on your expected number of conversations before we start.

Related projects

Helpful guides

Often combined with

Ready to talk about your AI Chatbots & WhatsApp Agents project?

Free discovery call, a clear written quote, and direct communication with the developer from start to finish.